| Trouble shooting
barcodes |
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| If the consignment sale uses a barcode, the
barcode should look something like this on your tags. (The
tag layout itself may be different for your sale.) |
Tag showing barcode correctly |
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| If a series of numbers and letters appear like
those in the oval on the tag to the right, it means that there
is a problem with the barcode font. If nothing appears in this
location, you probably have not
downloaded and
imported the sale profile for this sale. |
Tag with missing barcode |
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Possible Solutions |
| If you see a series of numbers and
letters instead of a barcode, here are some things you can try. |
| A. Did you actually install the font?
After downloading the font, it is necessary to install the font!
See the instructions for downloading
and installing. Did you restart your computer since
installing the font? |
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| B. Test to see if the IDAutomationHC39M
font appears as an option in other software such as Word or
Notepad. The illustration below is from Word. Type a
short phrase or some numbers. Then select the phrase or
numbers and change the font to IDAutomationHC39M. |
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| If the barcode shows in Word or
Notepad or other software but it only shows as a series of
numbers (and not as a barcode) in TagIt or TagItLite, it will be
necessary to try some other things. |
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| C. Try these suggestions
from
www.idautomation.com/kb/ttf-printing.html. Some
of these suggestions are listed below with links to additional
help. I
would appreciate hearing what worked for you and what you tried
that did not work. Contact me at
info@tagityourself.com. |
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1.
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"Windows 95, 98, and ME can have problems with fonts
when there are more than 700 or so fonts installed. No
more then 500 fonts should be installed on these
operating systems." This also applies to
XP and perhaps to Vista.
Need help on checking the number of fonts?
Would you like to use a font
manager to uninstall fonts?
Several users have reported success with removing fonts! |
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2. |
"If the font was installed by copying it to the
Windows/Fonts folder, the font should then be
“registered” as a font in the registry by opening the
font in the Control Panel – Fonts. Also, confirm the
font is an IDAutomation font.
- Choose Start - Settings - Control Panel - Fonts.
- Double click on the font and make sure it appears. A
sample of the font should be visible with a copyright
notice from IDAutomation.com, Inc. or BizFonts.com. If
the sample and copyright notice is not there, remove the
font and reinstall as...below. If the font is there, it
will now be correctly registered and should work
normally. " Need help
on checking if barcode font is registered? |
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3. |
"Sometimes the fonts have to be removed and
re-installed before they will "register" and work
correctly in Windows." See above.
I have had a couple of reports that re-installing helped
and other reports that it did not seem to make a
difference. |
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I have had very few reports related to 4-7. |
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4. |
"Make sure the printer installed is capable of
printing graphics, as TrueType fonts usually will not
work correctly without a default graphics printer." |
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5.
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"To properly print the font on some printers, the PC
may need to be setup to print TrueType fonts as
graphics. To do this, click Start - Settings - Printers.
Select the correct printer being used, choose Printer -
Properties, and choose Options to make sure 'Print True
Type as graphics' is selected; look in the Font or
Graphics folders for these settings. The print mode may
need to be changed to 'raster.' If these options are not
present in the Printer-Properties, check a few of the
other settings such as 'download True Type as bitmap
soft fonts'. " Sorry, I did not have examples
of these options on printers available to me. |
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6.
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"Try choosing a different "Print Processor". This
option usually appears in the advanced section of the
printer setup. Usually, good results can be obtained
when selecting "WinPrint" as the print processor and
"Raw" as the "Default Data Type". If this is a networked
printer, make this change to the machine the printer is
connected to. " Need
help on choosing a different "print processor"? |
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7.
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"A poorly installed print driver, a bug in the print
driver or a corrupt print driver can cause problems.
Reinstall the print driver or obtain a new print driver
from the printer vendor if it is available and do the
following: Choose Start - Settings - Printers. Delete
the printer. Restart the computer. Choose Start -
Settings - Printers. Add the printer or follow
instructions provided by the printer vendor. Restart the
computer. Try printing again." |
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| D. Try printing to a pdf and see if the
barcode fonts show. If you do not have a pdf writer, a
free program is available at
CutePDF. You can also
experiment with different "printer" settings for the pdf
writer. |
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| E. Alternatives. If
you are still unsuccessful, contact your sale owners to see if they will accept the
tags without a bar code or are willing to have you export your
items to them and return a PDF to you for printing. See
Export Inventory section.
You can also contact me at
info@tagityourself.com |
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| Also see Printing
issues |
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| If you are having problems with
barcodes, I would appreciate your help in learning if any of theseideas work for you. You can download a worksheet
that supplements the information above in
Word or
PDF format.
You can return your feedback to me at
info@tagityourself.com
or fill out and submit a response
form. |
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